Welcome to COPYME's EXTERNAL complaints channel.
Thank you for trusting us and using our channel to send your complaint, the trust you have placed in us helps us to move forward. This complaint will only concern the activity of COPYME.
According to Directive 2019/1937, one of the victims of the complaint must necessarily be the European Union in its interests and in its law. The infringement must also necessarily violate its principles or recognized rights in the field of its activity, which is described in Article 2 of the Directive.
The monitoring and processing of the complaint is carried out by independent investigators from Viadenuncia, s.l. who will assess your complaint and its impact, and you as the complainant can follow the processing process at any time (even if it has been made anonymously), for which you will be provided with a password and a link.
By using this channel, your complaint is protected by the Directive on the Protection of Whistleblowers against Infringements of EU Law, which will be read confidentially by a group of jurists and technicians, subject to professional secrecy, who will assess its social and technical impact. It will then be passed to an independent instructor who will handle your complaint and will contact you thereafter.
Moreover, Viadenuncia rigorously maintains its independence. In order to guarantee and protect the rights of the complainants, the complaint can be made anonymously after the processing has been initiated to third parties.
In order to process your complaint successfully, please read the instructions carefully and choose the channel you consider most appropriate. If you need further information or advice on how to file a complaint, please do not hesitate to contact us by phone or email, we will be happy to help you. Before proceeding to make your communication/complaint through any of the channels available to you, please read the instructions carefully.
The channels to make your complaint are
Miguel Torres Alvarez (+34 650 92 20 64)
Paseo Infanta Isabel, 17 bajos
28014 MADRID
MADRID
mescribarcena@gmail.com
José María Castillejo Oriol
Rue Père Eudore Devroye, s/n
1150 BRUSELAS
BELGIQUE
BE
josep@jover.pro
Juan M. Pulpillo (+34 607 15 21 89)
Calle Antillano Campos, 18
41010 SEVILLA
SEVILLA
jmpulpillo@icasevilla.org
Josep Jover Padró (+34616956133)
31 rue de la Grange aux Belles
75010 PARIS
PARIS
FR
josep@jover.pro
José Muelas Cerezuela (+34931900160)
Carmen, 30
30201 CARTAGENA
MURCIA
es
aspertic@viadenuncia.net
Alejandro Benito Otero (+34931600160)
Plaça del Sol, 20 baixos
08012 BARCELONA
BARCELONA
alex.benito@aspertic.org
External Channel Instructions
Please, before making a complaint, kindly read carefully the procedure for managing communications and complaints of this mailbox (PDF), you must know how it works and what types of reports you can make, to make good use of it. Likewise, we remind you that the use of the communication channel in malicious intent will be prosecuted and sanctioned. If in doubt, please contact the mailbox administrator.
I Please, choose one of the available communication channels. If using by telephone, mail, post or in person, you should briefly describe the subject of your complaint. Remember that for a face-to-face complaint, you will need to set a date and time.
II For an online complaint, please follow the steps below:
- Fill in all the fields on the form and press << next >> after filling in the fields.
- Select whether you want your complaint to be processed anonymously.
- Select the areas in which your complaint affects the EU, specifying clearly the damage your complaint causes to the EU.
- Enter the retaliation you believe you are suffering or may suffer as a result of your complaint.
- Fill in all the information about the person/company/entity complained about.
- Fill in your contact details correctly. Subject and text of your complaint.
- If you wish to provide any documents, you may attach files. Acceptance of the terms and conditions of the report channel.
- The reporting person accepts to assume the costs derived from the processing of the complaint.
- Random and automatic generation of link and password for online monitoring of the complaint. The password is irreplaceable and non-retrievable. In case of loss, the process of submitting the complaint must be repeated.
Miguel Torres Alvarez (+34 650 92 20 64)
Paseo Infanta Isabel, 17 bajos
28014 MADRID
MADRID
mescribarcena@gmail.com
José María Castillejo Oriol
Rue Père Eudore Devroye, s/n
1150 BRUSELAS
BELGIQUE
BE
josep@jover.pro
Juan M. Pulpillo (+34 607 15 21 89)
Calle Antillano Campos, 18
41010 SEVILLA
SEVILLA
jmpulpillo@icasevilla.org
Josep Jover Padró (+34616956133)
31 rue de la Grange aux Belles
75010 PARIS
PARIS
FR
josep@jover.pro
José Muelas Cerezuela (+34931900160)
Carmen, 30
30201 CARTAGENA
MURCIA
es
aspertic@viadenuncia.net
Alejandro Benito Otero (+34931600160)
Plaça del Sol, 20 baixos
08012 BARCELONA
BARCELONA
alex.benito@aspertic.org
External Channel Instructions
Please, before making a complaint, kindly read carefully the procedure for managing communications and complaints of this mailbox (PDF), you must know how it works and what types of reports you can make, to make good use of it. Likewise, we remind you that the use of the communication channel in malicious intent will be prosecuted and sanctioned. If in doubt, please contact the mailbox administrator.
I Please, choose one of the available communication channels. If using by telephone, mail, post or in person, you should briefly describe the subject of your complaint. Remember that for a face-to-face complaint, you will need to set a date and time.
II For an online complaint, please follow the steps below:
- Fill in all the fields on the form and press << next >> after filling in the fields.
- Select whether you want your complaint to be processed anonymously.
- Select the areas in which your complaint affects the EU, specifying clearly the damage your complaint causes to the EU.
- Enter the retaliation you believe you are suffering or may suffer as a result of your complaint.
- Fill in all the information about the person/company/entity complained about.
- Fill in your contact details correctly. Subject and text of your complaint.
- If you wish to provide any documents, you may attach files. Acceptance of the terms and conditions of the report channel.
- The reporting person accepts to assume the costs derived from the processing of the complaint.
- Random and automatic generation of link and password for online monitoring of the complaint. The password is irreplaceable and non-retrievable. In case of loss, the process of submitting the complaint must be repeated.