We want to tell you that an independent auditor will analyse and process your complaint, of which Quality- Provider, SA will not know its existence until the moment of its resolution. And whether it is anonymous, or not.
Your complaint is protected by the recently published Directive on the Protection of Whistleblowers of Union Law Violations. It is read and confidentially instructed by an independent third party, subject to professional secrecy, who assesses its impact.
Remember that you can choose to make this complaint through this channel, by telephone, email or letter or in person at the following address:
Complaints Quality- Provider, SA
Plaza del Sol, 20
08012-Barcelona
If you want to continue with this form, you will see that only the fields marked with an * are mandatory. Once the complaint is filled, press send. Immediately after below this text, a randomly generated link and password will have appeared. Do not lose them because they are unrepeatable. If you lost them you should start over. If the complaint is not anonymous, then you will also receive it in your mail; but remember, no other person can access, therefore, if you lose the link and / or password you will not be able to see how the complaint goes.
The Jitsi for private video conferences is https://jitsi.capa8.net/comunidades
You will find the password, in each case in your e-mail
Fruitós Richarte - JUDILEX (620203212)
Av. Corts Catalanes, 5-7 1r
08173 Sant Cugat del Vallès
BARCELONA
richarte@judilex.net
Alejandro Benito Otero (+34931600160)
Plaça del Sol, 20 baixos
08012 BARCELONA
BARCELONA
alex.benito@aspertic.org
Basic instructions for internal mailboxes
Please, before making a communication or complaint, read carefully the procedure for managing communications and complaints of this mailbox (PDF). You must know how it works and what types of complaints you can make, to make good use of it.
We also remind you that the use of the channel in bad faith will be prosecuted and sanctioned. If in doubt, please contact the mailbox administrator.
Choose one of the available communication channels. If by telephone, mail, post or in person, you should briefly detail the subject of your complaint. Remember that for a face-to-face complaint, you will need to book a date and time.
For an online complaint, please follow the steps below:- Fill in all the fields in the form and to advance in the form, press << next >> after filling in the fields.
- Select whether you want your report to be anonymous.
- Select the areas affected by your complaint.
- Subject and text of your complaint.
- If you wish to provide any documents, you can attach files.
- If you have selected NO in step 2, you must fill in your personal details correctly.
- Acceptance of the terms and conditions of the channel.
Once the process has been completed, an automatic and random link and password will be generated for online monitoring of the complaint. The password is irreplaceable and non-retrievable. In case of loss, the process of entering the complaint must be repeated. For reports that provide personal data, this password and link will be sent to the email address provided.
Fruitós Richarte - JUDILEX (620203212)
Av. Corts Catalanes, 5-7 1r
08173 Sant Cugat del Vallès
BARCELONA
richarte@judilex.net
Alejandro Benito Otero (+34931600160)
Plaça del Sol, 20 baixos
08012 BARCELONA
BARCELONA
alex.benito@aspertic.org
Basic instructions for internal mailboxes
Please, before making a communication or complaint, read carefully the procedure for managing communications and complaints of this mailbox (PDF). You must know how it works and what types of complaints you can make, to make good use of it.
We also remind you that the use of the channel in bad faith will be prosecuted and sanctioned. If in doubt, please contact the mailbox administrator.
Choose one of the available communication channels. If by telephone, mail, post or in person, you should briefly detail the subject of your complaint. Remember that for a face-to-face complaint, you will need to book a date and time.
For an online complaint, please follow the steps below:- Fill in all the fields in the form and to advance in the form, press << next >> after filling in the fields.
- Select whether you want your report to be anonymous.
- Select the areas affected by your complaint.
- Subject and text of your complaint.
- If you wish to provide any documents, you can attach files.
- If you have selected NO in step 2, you must fill in your personal details correctly.
- Acceptance of the terms and conditions of the channel.
Once the process has been completed, an automatic and random link and password will be generated for online monitoring of the complaint. The password is irreplaceable and non-retrievable. In case of loss, the process of entering the complaint must be repeated. For reports that provide personal data, this password and link will be sent to the email address provided.